Tell us the symptoms
Make, model, any error code and where the outdoor unit is, plus access notes.
Air conditioning · Repair
Warm air in cooling mode, water running down the wall, a unit that flashes an error code and gives up on the hottest day of the year. We trace the fault, explain it in plain language and fix it with the right parts.

What’s included
Signs you need this
Most faults come down to a few causes: a condensate drain blocked with dust and algae after a winter switched off, filters so clogged the coil ices up, a slow refrigerant leak at a flare joint, or a failed sensor or fan motor. Re-gassing without finding the leak only buys a few weeks, so we find the leak first.
Systems that sit idle from October to May tend to fail in the first hot week, when everyone switches on at once. A test run in spring finds most of these faults while there is still room in the diary.
All refrigerant work is carried out by F-Gas certified engineers, and old refrigerant is recovered properly, never vented.
How it works
Make, model, any error code and where the outdoor unit is, plus access notes.
We test before we replace. You see the readings and the failed part.
Options and a written price before any work.
We run the system and check temperatures and drainage before we leave.
Book air conditioning repair
Send the address and a few details. We’ll confirm timing and next steps, and you’ll get a written price before any work starts.
Prefer to talk? 020 7946 0182
Questions
Yes, after we find and fix the leak. The system is sealed; if it is low on refrigerant, it has leaked somewhere. Re-gassing without a repair usually means paying twice.
Usually, yes. If parts are no longer made or the system uses an obsolete refrigerant, we will tell you honestly when replacement is the better value.
Almost always a blocked condensate drain or a failed condensate pump. Switch the unit off and call us; it is often a straightforward fix once we are there.
Related services
Annual cleaning, testing and F-gas checks for split and ducted systems.
Learn moreSplit and multi-split air conditioning for homes, flats and offices, for cooling and heating.
Learn moreEmergency heating, hot water and cooling callouts by request.
Learn moreReady when you are