Guides
Know your system better.
Plain-English guides to the heating, hot water and cooling questions British homeowners and landlords ask us most.
- Gas Safe registered
- MCS heat pumps
- F-Gas certified
Heating · 3 min read
Boiler pressure dropping? How to top it up safely
Most combi and system boilers want about 1 to 1.5 bar when cold. How to top up with the filling loop, and what it means when the pressure keeps falling.
Read guideHeating · 2 min read
Boiler stopped in a cold snap? Check the condensate pipe
A frozen condensate pipe is one of the most common reasons a boiler gives up in freezing weather, and often one you can fix yourself from the ground.
Read guideHeating · 3 min read
Combi, system or regular boiler: which suits your home
The right boiler depends on your bathrooms, your water supply and your space, not just on what you had before.
Read guideHeat pumps · 2 min read
The Boiler Upgrade Scheme, explained
A government grant in England and Wales towards the cost of a heat pump. Who can get it, how it is paid and what to check before you rely on it.
Read guideHeat pumps · 3 min read
Will a heat pump work in an older British home?
Often, yes, if it is designed properly. What a survey looks at, what may need to change and what does not.
Read guideLandlords · 3 min read
Landlord gas safety: what the law requires
An annual check, a record your tenants must see and a few deadlines that catch people out. The rules in plain language.
Read guideHeating · 2 min read
Cold at the top? How to bleed a radiator
A radiator that is hot at the bottom and cold at the top has air in it. Letting it out takes a radiator key and ten minutes.
Read guideCooling · 3 min read
Air conditioning in a British home: what to know
The main types, who is allowed to install them, the permissions you may need and how to size a system for a room that bakes.
Read guideAir quality · 3 min read
Condensation and black mould: fixing the cause
Bleach and a coat of paint deal with the symptom. The cause is usually moisture with nowhere to go, meeting a cold surface.
Read guideReady when you are